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Archive for the ‘Learning’ Category

I am fascinated by how the concept of ‘good enough’ relates to being organized and our many attempts to be what we perceive as ‘well organized’.  What does being organized mean to you?  Most likely not the same as it does to your spouse, your best friend or your children.

What if, instead of constantly striving to be more organized, better organized or even, heaven forbid, perfectly organized we strove for ‘good enough’.  According to Sarah Hampson the author of an article entitled, The Secret to happiness? Live a ‘good enough’ life,  “. . . when you don’t expect much, when you manage the ideas of what you think your life should be, you can be pleasantly surprised – and grateful – for the good fortune that comes your way.”

Somehow this sounds like lowering expectations, reducing the standards of what is acceptable and seems to me like settling for mediocrity.  Not acceptable to someone like me who is a recovering perfectionist and still battling with doing my ‘best’ instead of striving for ‘perfect’.  So, the concept of good enough doesn’t sit well with me but I know for many of you it might be just what you need.

If your kitchen drawers are organized so that you can find what you need but you don’t have those fancy dividers that you saw in a friends kitchen that might just be good enough?  If your clothes are all hanging up but not on matching hangers is that good enough?  If your papers are all off the floor and in tidy piles on your desk where you can put your fingers on what you need that might just be good enough.  If your email inbox is down to 50 messages, instead of 500, maybe that is good enough?

I like the idea of good enough as opposed to perfectly organized as it does allow us to lower our expectations of what organized means and move towards a level of organization that is achievable.  I think this concept is especially important for those who don’t like to spend their time organizing or find it difficult to know when to stop organizing. 

What we see in magazines and on television is often not realistic and perhaps that is where some of our expectations of perfectly organized come from?  Have you ever noticed the desk in the corner of the living room on a makeover show with a computer on it but not a single cord in sight nor a stitch of paper – no matter how organized we are our space will never look like that so perhaps lowering our expectations is exactly what the doctor ordered!

Everything in life seems to come back to deciding what matters most.  As long as your home and office are organized ‘enough’ so that you can function effectively and enjoy your space, forget about what others may think and go with what works for you.  I think the summer is the perfect time to try some ‘good enough’ thinking – at least for you my dear readers even if not for me!

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The last few weeks I have been volunteering for Junior Achievement Nova Scotia delivering the ‘Our Business World’ program to grade six students.  It never ceases to amaze me that kids are interested in business at such a young age.  And, wow, do they know a lot of stuff – go figure!

The program focuses on 4 modules:

  1. Organization – we discuss the skills needed to start a business, all the resources you have to consider and the various types of businesses in Canada.
  2. Management – we talk about the role of management in a business, the decisions a manager has to make and we focus on how to hire employees and what we need to consider.
  3. Production – in this lesson we actually produce pens and discuss productivity.  Students learn about various methods of production and have fun testing unit production versus assembly line production.
  4. Marketing – students learn about the imporance of marketing a product most importantly pricing and advertising. We discuss advertising strategies and students create their commercial to sell the pens manufactured during the production lesson.

Every time I think about this amazing program I wish someone had come to my grade six class to talk to me about starting a business.  Perhaps I wouldn’t have waited so late in life!  And, the other thing I think about is how little I really knew about starting a business back in 2002 when Get Organized! Professional Services was only a dream!

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Last weekend I attended a retreat with a business group I belong to.  We were very fortunate to have a session facilitated by Jol Hunter from Grant Thornton.

The most meaningful part of the 24 hours we spent together was something all of us as business owners want to know about and that is how to grow our business and make more money.

Jol identified 4 essential elements to making more money:

  1. Know Your Business
  2. Know Its Value Creation
  3. Involve Your People
  4. Be Disciplined in Execution

Here are the key points to consider in order to be certain we are on top of the 4 keys above.

  • Know the formula for making money in your business.  For example, in a service based business that might be ((# of hours x hourly rate)-expenses)/# of employees = profit/employee
  • Work the formula relentlessly
  • Have a plan to improve the current performance of the formula.  For example, will reducing expenses have a positive impact on the profit per employee?
  • Have a plan to make the formula produce more tomorrow. What should the formula look like in 2 or 3 years? More hours? Higher hourly rate?
  • Execute on your plan
  • Know where the value is created in your business.  What is your distinctive advantage?  Why do people buy from you?
  • Work deliberately to increase your value-creating ability.  Enhance the reason people buy from you
  • Ask your people how they would score your business.  There are several key questions to ask including – Do I know what is expected of me at work? Do I have the opportunity to do my best every day? Do I receive recognition regularly for doing good work? Do my opinions seem to count? (Wow, my last employer had it all wrong – no wonder I started my own business!)
  • Ask yourself, on a scale of 1 to 10, how organized are you? (this point was music to my ears!)
  • Have you analyzed how you spend your time? (Yes, I have – whew!) 
  • Is it time to bring on more support so you can truly spend time on the important things that will ensure you grow your business and make more money? (Yes, it is!)

And, after we’ve done all of the above, Jol says we need to ask ourselves, “How can I make sure my business is ready for the future”? 

Holy cow, don’t know about you, but I’ve got a lot of work to do!

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Yup, that’s right, I did it, I finally moved into this decade – I’ve got myself a brand new Blackberry Style 9670 Smartphone – eeks!

Now, you would think that perhaps that was an easy decision and that my relationship with my new device is a love in.  So not the case, people.   Mostly because it’s been a very long three week journey to get the right smartphone and to get it all nicely synced with MS Outlook. 

I think I’ll start at the beginning.  I’ve been carefully researching smartphones for several months and added the associated cost to my budget all ready to roll for 2011.  Now, the trouble is ‘they’ keep bringing out new devices faster than you can figure out what the little buggers can do, or not do. 

So, I had my eye on the LG Windows 7 Smartphone – loved that big screen and the slide out keyboard with the nice size keys on it.  So, of course, I went to the phone store and purchased myself this little devil after asking several ‘techie’ types if the Windows 7 would sync properly with my Outlook Contacts, Calendar and Tasks – “of course”, I was told by various people. 

Long story short, after many hours of phone support attempts and two very nasty men at LG who treated me like a complete idiot, I turned to the online community hiding under my Google search bar – just wish I’d thought of that before I bought the phone.  Therein I found a YouTube video which showed me how to download the software and install it in order to have my new LG phone and Outlook talk nicely to each other – cool, I thought to myself. 

However, what I discovered upon successfully getting everything up and running is that they don’t really talk nicely to each other at all.    You need to download a Windows Hotmail Live Connector in order to have your Contacts and Calendar talk to your phone.  Tasks were completely forgotten altogether by our friends at Windows – apparently they think we have nothing to do all day long except go to meetings and email people- geez, get a life!  Anyway, once I figured out that I now had to maintain two sets of everything, I nearly lost it. Yup, that’s right every time you add an appointment to your Outlook calendar, you have to add it to your Hotmail calendar and ditto for Contacts.  All I have to say is, “I don’t think so …bleep, bleep, bleep …!”

After a final call to the nice people at Bell Aliant, off I went with the phone back to the store to be exchanged for the Blackberry.   And, low and behold, it only took me a week to get the Blackberry Desktop Software onto my computer and finally get it synced – gee whiz, just my luck.  One techie friend told me that 99% of the time the software downloads perfectly, you plug in your BB and you’re off to the races.  Why did I have to fall into the 1% who downloaded it 5 or 6 times, called various techie people, got really frustrated, took it out on my husband (sorry, honey!) and then talked to my husband’s amazing friend Andy today who had me up and running in 30 mins. flat.  Andy, you rock! 

Just goes to show you that I should stick to organizing and let other people set up my technology.  Rest assured I will have all kinds of things to say about managing time effectively when you own a Smartphone.

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This past week I taught a workshop called ‘The Balancing Act’ all about managing your time in order to create better balance in your life.  That’s got me thinking about time and balance and what balance means to each of us.

Ask yourself, is the way you spend your time the way you really want your life to look?  Do you waste time on unproductive activities?  Are you clear on your goals?  How can you take steps to get to where you want if you don’t know where that is?  One participant in the workshop said that he had heard that setting goals and writing them down was a good idea but had never taken the time to do it.

If you don’t know what your goals are then you can’t determine your priorities and may often have no idea how to make a good decision about using your time.   It seems to me that without goals you are likely spending your time wherever you feel the most pressure.  Urgent takes precedence over important.   Would you rather work towards a goal or two or get to the end of  your life having accomplished nothing much?  It’s really up to you.

If you do want to spend your time on activities that are meaningful to both your work and personal life, take some time right now to sit down and write down your goals and dreams.  Don’t be afraid to dream big!  Everyone is different and we all want something different from our life.  It doesn’t matter what the balance is that you want, it only matters that you decide what you want and make a plan to get there.  Ask yourself how you want to spend your time today, tomorrow, this week, this month, this year and next year? 

Give yourself the time you deserve to work towards your personal and professional goals right now.    Remember it is not selfish to make time for you a priority.  Time is all you have and you only get one life.

Here’s a great quote from Denis Waitely, “Time is an equal opportunity employer. Each human being has exactly the same number of hours and minutes every day. Rich people can’t buy more hours. Scientists can’t invent new minutes.  And you can’t save time to spend it on another day.  Even so, time is amazingly fair and forgiving.  No matter how much time you’ve wasted in the past, you still have an entire tomorrow.”

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Here I sit in my office rather late on Sunday evening after a full day of financial paperwork for my business and my husband’s.  Catch up as a result of all the time I have spent at various Conference sessions in the last week or so.

I attended the Professional Organizers in Canada (POC) Conference in Montreal from November 5th to 7th and the Centre for Women in Business (CWB) Conference here in Halifax on November 12th.  I am definitely ‘all conferenced out’, but I have to say it was so worth it.

It’s my once a year chance to rejuvenate myself, learn from others, reconnect with organizing friends from across the country and establish stronger connections with women right here in my own backyard.  Several messages came across loud and clear, funnily enough, at both Conferences, go figure!

Use technology to your best advantage to make your business as efficient as possible but don’t get carried away with the latest online tool just because it’s new and looks cool. 

  • Doodle – for scheduling with multiple people and your assistant
  • Postling – to manage all your social media
  • ReQall –  for voice to text while you’re on the road
  • Dropbox – for online file syncing and sharing on multiple computers
  • Google’s PasswordSafe – for keeping your passwords

The second message that came through loud and clear is the need for business owners, especially us organizers, to relinquish control of our business by hiring some help, outsourcing or bringing in partners and associates who complement our own skills.  My first step will be to hire a part-time personal assistant early in 2011 and then to start thinking about another staff member to work with me on client projects.  It is simply not possible to build a profitable long-term business without getting some help, not matter how hard it will be!

The final message is around the profitability subject and that is to get your finances under total control.  Build a business and personal budget and stick to it, work with a banker who understands small business, get a good tax accountant and incorporate your business as soon as it makes financial sense (for me that was three years ago). 

Yup, you guessed it, my first step before anything else is to book an appointment with a lawyer and get moving on the incorporation!  Ugh, the thought of the work involved in transitioning makes me cringe but I must soldier on.  Wish me luck!

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Well, it seems that Conference season has kicked into high gear yet again this fall.   As usual I have had the good fortune of being booked by several associations to present workshops at their conferences and be a part of their professional development weeks which is always good fun.   I so enjoy being a small part of a much bigger educational opportunity and admire companies and associations who are true learning organizations.

The exciting news this week is that I get to go to my own professional development conference where I’ll be in the audience instead of in front of the room (for the most part).  Professional Organizers in Canada has been hosting their annual conference since 2000.  So exciting to be attending the 10th annual conference and this year we’re in Montreal - yeah! 

Not only will I be continuing my education as an organizer by attending sessions such as ‘Online Tools for Maximum Productivity’, ‘The Impact of Technology on Time Management’ (with time management guru Harold Taylor), and ‘Do I E-Shred This?’ but I will also hear two great keynote speakers.  In addition, I’ve got several one-on-one meetings scheduled with specific people I want to learn more from and I’m sitting on the ‘Ask a Senior Organizer’ panel.  There’s nothing like being grilled by other organizers about your business – yikes!

I know what you’re thinking, three days with a group of over 100 other organizers, you’ve got to be kidding me.  Believe it or not we’re not all Type A personalities (although I think the majority are) and we’re not all suffering from mild OCD (at least I don’t think we are?).  Many of our members have transformed their own lives from chaos to order and are now able to teach others how to do it.

I have to admit I’m glad to be picking up a few more CE credits for my certification, but I have to say that my favourite part of the conference is always seeing my organizing friends from across the country and meeting new friends.  I do love to socialize and being a ‘solopreneur’ can be tough at times. There’s nothing like sharing business ideas and challenges with a group of your peers who really get it.

Speaking of sharing with peers who really get it, upon my return from Montreal I’m heading to the Centre for Women in Business Conference the next week.   This time I’ll be learning about growing my business and sharing with women from all walks of life for one day. 

I think I’m going to be all ‘conferenced’ out by that time and ready to get back to work on my business and working with my clients equipped with all the tools to provide even better service than ever.

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This past week I spent an amazing morning with a group of women who meet regularly to share ideas on how we can be better at our work as trainers working with adults.

One of our group members did a presentation for us on Adult Learning.  So, here’s the fascinating part of some of the research she did for us.  When you search online for ‘adult learning styles’,  you come up with many models.  Here are a few:

  • Adventurous Learner/Social Learner/Practical Learner/Conceptual Learner
  • Visual/Auditory/Tactile
  • Accomodative Learning Style/Diverging Learning Style/Convergent Learning Style/Assimilating Learning Style
  • Abstract Perceivers/Concrete Perceivers/Reflective Processors/Active Processors
  • Step-by-Step/Social/Curious/Creative
  • Feeling/Doing/Watching/Thinking
  • Auditory/Tactile/Visual/Verbal

All I have to say is, now I’m more confused than ever!  No wonder teaching adults is perceived as such a challenge.  Although we all thought that these models apply to children just as much as adults, perhaps we just don’t have time in the classroom to recognize and teach to all of these styles?

Anyway, now that I’m no more clear than I was before, one thing I am more clear on is the importance of having time to reflect in a training session or workshop.   I am actually practicing reflection as I write this blog.  In an attempt to assimilate what I learned and how I can put it into practice I am writing and talking about what I learned.  However, not all of us are able to reflect about new information in this way.  Some of us need to ‘feel’ or ‘see’ what we have learned. 

During a training session we might benefit from closing our eyes and imagining a picture of what we are learning.  Some of us more creative types might like to act out what we have learned or sing about it. 

As a trainer, the important part of any session is to give participants time to reflect on the information.  I was told at one time that we should stop every 20 mins. and have a quick reflection before moving forward.  The challenge with this is that if you have a limited amount of time and are trying to cover enough subject matter to actually teach something constructive you don’t always have the luxury of doing so.

One thing I have started to do differently over the years is to include much less content in my workshops and give everyone in the session a little time to discuss and digest what we are covering as well as trying to always be aware that we all learn differently and need to be given the chance to do so in our own way.  So, the next time I see someone doodling in a workshop, I will know that they are using that as a technique to reflect on what they are learning.

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